Frequently Asked Questions

Serving | Long Island
(631) 771-3232
Frequently Asked Questions

How long will it take for my carpet to dry?

Normal drying time varies between six to 24 hours, depending on the humidity level, air movement, and temperature of the well. Sometimes it takes a bit longer than 24 hour hours, especially with a Scotchgard application to the carpet.

How soon will I be able to walk on my carpet?

We recommend you keep regular traffic off of your cleaned carpet for a period of two hours. After this two hour period, you may use the carpet lightly by wearing white socks. Walking on freshly cleaned carpet with bare feet may leave oil spots, while colored socks may discolor the freshly cleaned carpet.

Will all the spots come out of my carpet?

We treat all spotted areas with the most professional techniques available. However, we can not guarantee complete removal of all stains and spots. Staining agents affect carpet differently and spots set in quickly if not blotted up immediately after a spill.

What kind of cleaning options do you have for furniture?

At Long Island Carpet Cleaner, we provide upholstery cleaning for all types and styles of upholstery, sofa cleaning, and leather cleaning services.

How long will it take my furniture to dry?

It typically takes anywhere from six to eight hours to dry depending on the upholstery textile. However, we do recommend waiting 24 hours before using your furniture again.

Do you offer organic cleaning services? 

Yes, we offer organic cleaning methods for all of our professional cleaning services. We take safer steps when cleaning to provide you with a healthy, pure result. We use non-toxic, bio-degradable green cleaning products and high efficiency equipment during our organic cleaning process. 

How often should I have a professional cleaning service for my home? 

We highly suggest having a regular cleaning schedule which features professional cleaning services every six months. This is the best way to ensure the health and cleanliness of your space and lengthen the life of your carpets, rugs, and upholstery.

Where do you clean my fine area rug?

We take your rug to our specialized cleaning facility. In our customer designed work space, we use the best machines, materials, and cleaning products to clean your rug and manipulate the environment to suit the needs of your rug perfectly. We provide free pick up and delivery service in the price of our rug cleaning service.

Can you remove pt odor from my home?

With over ten years experience in the industry, we encounter tough pet odor often. Over the years, we developed a highly successful method of deodorizing that removes bacteria ridden stains and neutralizes the offensive odors. We use powerful tools and cleaning products to give you the freshness and clean you need.

Can you repair discoloration in my carpet or rug? 

We include carpet and rug repair on our menu of services. One of our repairs restores the color to the faded spot or replaced the damaged area with a matching patch of new carpet or rug.

Get Your Free In-Home Cleaning Test Today

We provide free, no-obligation, estimates for all of professional cleaning and repair services at your home.

Or Simply Call US at (631) 771-3232